Wednesday, September 30, 2009

Security Update - Discussion with KPD





In view of the recent incident that resident's dogs were poisoned, several residents and zone leaders have held a discussion session today (29 Sept 2009) with KPD management En Suib and En Amir to provide feedback and to set clear expectation on security checks to be implemented and strictly enforced.

The proposed checks and measures below on entry control, are necessary and form the basic building blocks to maintain the standard of security for the safety of the neighbourhood. 

Residents are reminded to collect their PV stickers urgently from Michael Tiong if not yet done so.

The following points were discussed with KPD Management for implementation. All residents to provide your comments, suggestions and feedback please.


Information to be formally issued to KPD

  1. All PV residents shall have a sticker on each of their auto vehicles for access (KPD Security Guard to be familiar with VALID sticker)

  2. KPD Security Guard must positively verify the sticker before lifting the barrier arm to permit vehicle entry

  3. Expectation is that the vehicle, even with sticker, shall stop briefly in front of barrier for the security to have a proper look at the sticker 

  4. All vehicles without valid stickers (taxis, cars, motorbikes, bicycles, etc all included) security guards shall do the following: 

    • RECORD car plate number, time in

    • Ascertain whether resident or visitor

    • If Resident, RECORD house number, remind them to obtain sticker from the PV Committee

    • If Visitor, ASK and RECORD house number to be visited

    • PV Committee to review record of vehicles entering PV on a regular basis

    1. Hours from 12 pm to 5 am shall be given tight security, additional security measures shall be implemented:

      • Block exit barrier, so that all vehicles will pass through entry side and controlled by guard 

      • SPEAK to all drivers leaving PV area (to prevent car theft!) 

      • Inspection of car boot (on spot basis) prior to leaving PV area

      • Refuse entry for suspicious visitors that cannot provide a valid name of person and house to visit 

      • Ask for name and telephone of person to be visited for security guard to verify / accompany to the house if necessary 

      • When identify suspicious character, obtain: driver name and IC particulars 

      • Patrol to ensure no abnormal behaviour/situation i.e. vehicle must remain at house to be visited not roaming around elsewhere

      1. There will be no exception. KPD Security Guard is fully expected to implement strictly as per points 2, 3, 4 and 5 above. If needed, guard will hand out clarification statement prepared by PV Committee to explain the need for the checks and measures required in order to maintain the security standard for the safety of the neighbourhood.

      2. KPD shall submit photos and names and IC particulars of all security guards employed for PV area. KPD shall not change security guards without informing PV Committee. All new security guards must be approved by PV Committee

      3. KPD shall call the police immediately when seeing security breach. [It was also discussed that another arrangement will be put in place via the Miri City Residental Council set-up with the police - to be followed up separately.]

      4. KPD Security Guard shall keep the lights on at the guard house at night. 

      5. More regular patrol of area by KPD Security Guards. 



       Other security matters briefly discussed to be followed up separately: 

      • There are still squatters in the PV area. Need to contact house owner / developer of house concerned to ask to remove squatters 
      • Payment - tracking and status, considering shift to yearly payment for 2010 to simplify administration efforts
      • Telephone line at guard house to be installed 

      • Bit box (or more effectively - a time stamping device) at back of PV area to confirm patrol by security guard






        Meeting with YB Datuk Lee and Telekom Malaysia

        30 September 2009, 9 am at TM office in town. Did not know much about this meeting until Michael called up at half past eight. A few others from PV were there: Councilor Mei Yin, Larrie, Frederick, Michael and Allex (Lot 110).

        It was a meeting for TM to provide an status update of telephone infrastructure for the Permyjaya area including Prima Villa to YB Datuk Lee.

        Who else were there: En Razali (NAIM), Roslawati (Assistant GM, TM) and several other managers from TM Miri and Kuching, and other representatives for Permyjaya residential/industrial areas.

        As far as Prima Villa area is concerned, there is not a lot of new information apart from those that I have written in previous post.  Some details:
        - at present there are about 30 poles erected in the PV area
        - to observe the "no overheads" concept, TM is adopting minimum number of poles to serve the area
        - the placement of poles are also dictated by underground ducts and manholes as built by NAIM
        - to maintain service quality TM will not typically permit distance between house and pole of more then 100 meter; in which case TM will consider adding additional pole to enable connection to the house. This last point is important for those houses that are very far from the pole. Be sure to discuss properly with TM and the cabling contractor

        Mr Tahamat (Manager, Consumer Sales) which was mentioned in previous post was also there. On the side, we spoke and he indicated the possibility of setting up a TM booth for residents if there is a need and a suitable date (I'd like to hear feedback from residents please!) I floated the idea of house call by TM staff which he said he will look into. For those that wish to get connected urgently, you might want to get in touch with Mr Tahamat directly if you have specific queries.

        Overall, from the two recent meetings, I find the TM technical staff that we met to be very helpful and knowledgeable. Keep in mind though that there may be some information gap between the TM service/sales desk and the technical people. Do make sure that you speak to the right persons to avoid disappointment and confusion. With the infrastructure already in place and the contact numbers given in previous post, you should have all you need to get connected to TM! Again, good luck and we'd love to hear from you!

        Tuesday, September 29, 2009

        Fixed Line Telephone - Update Sept 2009

        It's been nine months since my last post! I believe I have a fair bit of backlog to clear but first some good news for all.

        Fixed line telephone connection (and that also means Streamyx broadband) has arrived in Prima Villa!

        Many would have noticed the installation of the telecom poles a few months ago. A couple of earlier birds have in fact become the first few houses that are now successfully connected to Telekom Malaysia fixed line network. However, apparently there has been some confusion at the local TM shop, several other residents' application were met with disappointment.

        To clear up the matter, several residents met up today (29 Sept 2009) with a number of key personnel (Jafer, Kho and Abdullah) from Telecom Malaysia. Here is the story and some handy information on getting connected.

        Prima Villa's fixed line network will cater for underground cabling, keeping in line with the original design concept of the PV neighbourhood landscape. TM confirmed that the telecom poles are now all ready for use. The resident is to make the underground connection from the house to the nearest telecom pole ie from point A to point C as shown in the diagram below.
        Note that some houses may not have existing underground provision from point A to point B, which may therefore require additional works to be done. To get connected, TM advises the following:

        Step 1: To make a survey of connecting from house (point A) to nearest pole (point C), contact telecom contractor JKH (Mr Bong) at 019 8847020. It also makes sense that nearby neighbours group together given that underground cabling/trunking works can potentially be shared. Based on survey, resident will be given estimated cost by contractor.

        Step 2: Once ready to proceed, go to Telecom Malaysia to make formal application and for installation works to commence. Contact person at Telecom Malaysia if you encounter difficulty: Mr Tahamat 0138378787 / 085 418558.

        Good luck! Please do share your experience with the rest.

        Monday, December 29, 2008

        Notes from Meeting at House 48 on 14 December 2008

        A dozen or so residents attended this meeting: Khoo, Sim, Rasyid, Phyllis, Frederick, Lee, Wan Chung, Rebecca, Charlie, David Tiong, Larrie, Patrick, Eugene, Chritopher, me and a few others whom I may have forgotten. The main objective of the meeting was really to provide some feedback on the issues that was discussed at the YB Lee dialogue, for those that could not attend the dialogue themselves.

        Disclaimer: These are views separately expressed by various residents at the meeting, and recorded to my best ability. These records may not be 100% accurate and should not be interpreted as the collective view of residents nor they represent my individual view on the matters.

        Gas
        According to Frederick who went to check at the Sarawak Gas recently, as of 10 Dec 2008 there were 22 residents that have registered. The required number is 60, for Sarawak Gas to connect to the area. Do spread the words to your neighbours and also friends of yours that you know moving to Prima Villa soon.

        Wifi
        To get a signal boost, contact Danawa the company that runs the wifi service.

        Telecom
        NAIM to pay TM for connection to be made. This needs follow up with NAIM for latest status.

        Security
        Committee to contact NAIM for further discussion.

        Suggestion was made that NAIM to organise improved security arrangement, and residents to contribute a reasonable amount of fees. An example of an area that was quoted with such arrangement is Taman Bayshore.

        Other security related suggestions or issues raised by residents that need discussion with NAIM:
        - There’s a CCTV at guard house but was reported not to have correct date and time
        - Some contractors have their workers living on-site – this may require some control
        - Suggestion was made that NAIM should tighten access control past midnight (e.g. mandatory registration for all persons)
        - Need to control speed limit – all residents are reminded to drive slowly, should consider speed bumps?
        - Residents reported damage by irresponsible contractors on road surfaces, etc - this requires better control
        - The covered drains have a lot of soil and debris – these need to be cleared up to improve drainage

        Sim made a plea to all residents to help look out for one another. Exchange contact numbers with your adjacent / nearby neighbours. When noticing other houses’ alarms are triggered, contact the house owner if possible and/or investigate as required. Look out for suspicious persons, alert and/or report accordingly to the authority.

        Sunday, December 21, 2008

        Neighbourhood Gathering on 21 December 2008

        Neighbourhood Gathering on 21 December 2008

        The crowd spoke for itself – the first neighbourhood gathering was without doubt a roaring success! It was a cool and cloudy day. Amidst a very gentle late afternoon drizzle, the tent erected next to house 28 was packed to the brim with enthusiastic residents of Prima Villa. Thanks to Phyllis who inspired the event at the meeting held a week earlier, the event was made possible with voluntary contributions from all – banner, tent, tables, even cutlery and disposable wares and of course food! It’s a great way to get to know the neighbours. Despite the short notice, the residents of Prima Villa proved themselves more than capable of putting together an event like this quickly and elegantly! I suspect the street party types amongst the residents are already having ideas for the next one, so look out for it!

        Friday, December 5, 2008

        Notes from the dialogue session with YB Lee

        Email sent by Richard Kho on 4 December 2008

        Dear all,

        ---
        Next proposed meeting for the residents of Prima Villa and the committee is 2:30 pm, Saturday 13 Dec, at House 48. Thanks to Michael Tiong for offering his house.

        Michael, appreciate if you will re-confirm to all.
        ---

        Notes from the dialogue session with YB Lee.

        Who made it: me, Eugene, Doris, Mrs Tay, Frederick, Michael, Michelle, Rebecca (I think I missed a couple of names - my apologies)

        The following topics were discussed:

        1. Telecom
        Interesting enough, YB Lee kicked-off by sharing a session he has had with Telekom Malaysia and Naim, apparently held sometime in Sept 08. It turned out that he's been progressing matter between TM and Naim to resolve telecom matters related to Permyjaya areas, and Prima Villa is listed as one of areas. He showed us a table indicating that Naim has agreed to pay (including Prima Villa), and TM agreeing to delivering the solution in 6 months after payment. At the session, there was no clarity as to whether Naim has actually paid as of today. YB Lee was then on the phone with someone from TM (missed his name) and there was mentioning of technical/commercial matters related to cabling (underground cabling in PV) and there is lack of clarity on whether these matters have been fully resolved or not. So conclusion - Need to confirm whether Naim has paid and to also ensure that Naim will pay conclusively to resolve matters related to the underground cabling in PV.

        2. DeConnexion wifi
        Residents raised that the above does not work well. Michelle who lives close to tower threathened to knock down the telecom tower in front of her house (joke). YB Lee got on phone and contacted senior person in DeConnexion/Danawa, and asked to send someone quickly to look into matters. DeConnexion called back to say it seems to be working. Asked for contact persons to follow-up on status. Michelle's and Eugene's kindly volunteered and their mobile numbers given via YB Lee to DeConnexion for follow-up. Michelle/Eugene, do update us!

        3. Sarawak Gas
        Sarawak Gas is ready to connect once we reach 60 pax. Basically all of you to go sign up! YB Lee called someone senior in Sarawak Gas and confirmed this. Frederick has volunteered to pay a visit to Sarawak Gas to get list of PV residents that have signed up. Forms available from Larrie or from Sarawak Gas. It costs you RM100 ringgit to sign up - this is not subscription to the gas. When the gas line is connected to PV, then you can subscribe and pay the connection fee. The connection fee is RM 1xxx (can't remember) but you can pay by installment over many years. The gas is cheap - almost free, so in the end, you should be paying about 1 tank of gas every month. My two cents - gas tanks are dangerous in many ways (burglers use them to break in, etc) and you should use cheap gas to heat your water (or sunlight better still), not precious electricity.

        4. Security
        Nothing YB Lee can do specifically on this. Kindly suggested forming neighbourhood committe, RELA, etc - nothing we/you don't already know. Residents shared concerns. YB Lee called up senior guy in Naim who now heads up Property Department - Vincent Kueh and conveyed resident's concerns. Asked Vincent Kueh to do something it. Give us Vincent Kueh's mobile and PV committee to contact him for follow-up.

        Conclusions:

        - A useful a dialogue to share our views and exchange ideas with YB Lee (and in fact with YB Andy Chia as well very briefly whilst we were waiting)

        - We didn't really solve any of above problems yet. But importantly, YB Lee called up senior folks in TM, Naim, Danawa and Swak Gas. This hopefully gives us the weight needed when we talk to Naim, etc later.

        In order to move forward, next proposed meeting for the residents of Prima Villa and the committee is Saturday 13 Dec, at House 48. Thanks to Michael Tiong for offering his house.

        regards,
        Richard
        House 5546

        Tuesday, December 2, 2008

        Dialogue Session with YB Lee Kim Shin on Prima Villa Issues

        Email sent by Rebecca Wong on 1 Dec 2008

        Dear all,

        This is to inform you that we are much honored to have a dialogue session arranged with YB Lee Kim YB Lee Kim Shin to discuss about the issues concerned us in Prima Villa. The details of the session are as follow:

        Date: Wednesday 3 December 2008
        Time: 9.30 am
        Venue: Miri SUPP Office

        Lot 659A, 2nd Floor, UNITY CENTRE, (same block as Alliance Bank)
        MIRI PUJUT ROAD, 98000 MIRI, SARAWAK. Tel: 085-423399

        We will meet at 9.00 am downstairs to have a quick discussion to agree on the issues. Appreciate if you could attend to voice your concern and show our unity. Please also pass the message around to your neighbours for their information and support.

        Regards,
        Rebecca