Meeting with YB Datuk Lee and Telekom Malaysia

30 September 2009, 9 am at TM office in town. Did not know much about this meeting until Michael called up at half past eight. A few others from PV were there: Councilor Mei Yin, Larrie, Frederick, Michael and Allex (Lot 110).

It was a meeting for TM to provide an status update of telephone infrastructure for the Permyjaya area including Prima Villa to YB Datuk Lee.

Who else were there: En Razali (NAIM), Roslawati (Assistant GM, TM) and several other managers from TM Miri and Kuching, and other representatives for Permyjaya residential/industrial areas.

As far as Prima Villa area is concerned, there is not a lot of new information apart from those that I have written in previous post.  Some details:
- at present there are about 30 poles erected in the PV area
- to observe the "no overheads" concept, TM is adopting minimum number of poles to serve the area
- the placement of poles are also dictated by underground ducts and manholes as built by NAIM
- to maintain service quality TM will not typically permit distance between house and pole of more then 100 meter; in which case TM will consider adding additional pole to enable connection to the house. This last point is important for those houses that are very far from the pole. Be sure to discuss properly with TM and the cabling contractor

Mr Tahamat (Manager, Consumer Sales) which was mentioned in previous post was also there. On the side, we spoke and he indicated the possibility of setting up a TM booth for residents if there is a need and a suitable date (I'd like to hear feedback from residents please!) I floated the idea of house call by TM staff which he said he will look into. For those that wish to get connected urgently, you might want to get in touch with Mr Tahamat directly if you have specific queries.

Overall, from the two recent meetings, I find the TM technical staff that we met to be very helpful and knowledgeable. Keep in mind though that there may be some information gap between the TM service/sales desk and the technical people. Do make sure that you speak to the right persons to avoid disappointment and confusion. With the infrastructure already in place and the contact numbers given in previous post, you should have all you need to get connected to TM! Again, good luck and we'd love to hear from you!