Tuesday, September 29, 2009

Fixed Line Telephone - Update Sept 2009

It's been nine months since my last post! I believe I have a fair bit of backlog to clear but first some good news for all.

Fixed line telephone connection (and that also means Streamyx broadband) has arrived in Prima Villa!

Many would have noticed the installation of the telecom poles a few months ago. A couple of earlier birds have in fact become the first few houses that are now successfully connected to Telekom Malaysia fixed line network. However, apparently there has been some confusion at the local TM shop, several other residents' application were met with disappointment.

To clear up the matter, several residents met up today (29 Sept 2009) with a number of key personnel (Jafer, Kho and Abdullah) from Telecom Malaysia. Here is the story and some handy information on getting connected.

Prima Villa's fixed line network will cater for underground cabling, keeping in line with the original design concept of the PV neighbourhood landscape. TM confirmed that the telecom poles are now all ready for use. The resident is to make the underground connection from the house to the nearest telecom pole ie from point A to point C as shown in the diagram below.
Note that some houses may not have existing underground provision from point A to point B, which may therefore require additional works to be done. To get connected, TM advises the following:

Step 1: To make a survey of connecting from house (point A) to nearest pole (point C), contact telecom contractor JKH (Mr Bong) at 019 8847020. It also makes sense that nearby neighbours group together given that underground cabling/trunking works can potentially be shared. Based on survey, resident will be given estimated cost by contractor.

Step 2: Once ready to proceed, go to Telecom Malaysia to make formal application and for installation works to commence. Contact person at Telecom Malaysia if you encounter difficulty: Mr Tahamat 0138378787 / 085 418558.

Good luck! Please do share your experience with the rest.

1 comment:

  1. Thanks so much for the efforts everyone and thank you for the update Richard.

    - David

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